Let’s face it, navigating the world of health care insurance can be challenging.

That’s why you need a partner like Benefit Concepts, Inc.

Throw in the changes brought about by the Affordable Care Act (also known as Obamacare) or the switch to Medicare for older adults and it can almost seem overwhelming.

“We’re an agency that offers all lines of insurance in the life and health-related fields,” said Jennifer Kauffman, president. “This allows us to view a person’s needs through multiple lenses – often insuring multiple generations and working with both individuals, families and businesses as they grow and as their needs change.”

Benefit Concepts works with clients from all ages and income levels. “We have a myriad of new Disability and Employee Benefit products” said Kauffman. In addition, they offer such products as life insurance, health insurance (both on- and off-exchange/marketplace), long-term care insurance, Medicare supplements/Advantage/Part D plans, dental and vision plans.

Advantages to working with Benefit Concepts

There are many advantages to working with an agency such as Benefit Concepts. “When you work with an agent, you have a trusted resource at your disposal to help you find the right plans for your needs and your budget. We don’t charge for our services, so you have nothing to lose and everything to gain,” explained Kauffman.

“Anyone can get on the internet and find an insurance plan, but who are you going to call with a question or a problem? By going through a brokerage like ours you have an agent who knows you personally and both understands and cares about your situation.”

“We also have agents who specialize in each area, so you can work with a trusted expert no matter what the product, rather than a ‘jack of most trades, master of some’.”

Benefit Concepts has been providing these services to Tristate families since 1982, but is also a multi-state agency, and can therefore follow you if you move or travel. “I just bought the business from my father this year, but you still get the same personalized service.”

Awards and Recognition

Hand in hand with that service is know-how. Numerous awards and recognitions line the walls of their home office in Middletown, Oh; from companies like Anthem BCBS, Aetna, Medical Mutual, and Nationwide; stretching all the way back to her fathers’ 1978 American Banker award. Kauffman herself has earned many of them, including the AARP Aetna Distinguished Customer Experience Award and the AARP Aces Agent Community Engagement & Service Award, and she’s also been on the broker council for multiple health insurance companies.

That experience translates to savings. “I once saved a family over $1,000 per month on their health insurance (pre-Obamacare). Another time, I saved a man so much money he was able to sell his business and retire. With the Affordable Care Act, we also assist our customers in qualifying for financial assistance and even discounted healthcare. We make a tremendous amount of our sales through customer referrals, so I like to think we’re doing something right,” added Kauffman.

Jennifer L. Kauffman


Our team…

We have agents who specialize in each area, so you can work with a trusted expert no matter what the product.

Jay Cohen


Carol Condra


Amanda Brannon